Transformation, Engagement and Communication
Elysium EPL’s Transformation, Engagement and Communication Business Unit provides services which enable projects and organisations to succeed through targeted communication and engagement.
Key to these services is development and implementation of strategic communications strategies. These strategies enable transformation within organisations by influencing stakeholders and increasing awareness of and support for policies, plans and projects.
The Elysium EPL Transformation, Engagement and Communication Business Unit includes specialists across:
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Communication
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Stakeholder engagement
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Government process
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Media and issues management
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Multimedia
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Graphic design
Mosman Council Service Review
Mosman Council engaged Elysium EPL to undertake a comprehensive review of its Communications and Engagement function, supporting continuous improvement and
alignment with the NSW Integrated Planning and Reporting (IP&R) Framework.
The
Challenge
Council wanted to ensure its communications and engagement approach remained aligned to evolving community expectations and priorities. The review focused on three key areas:
1. Optimise the function
2. Support capability development
3. Define strategic direction and deliver value for money
We are really pleased with the review and how it has not just fulfilled an obligation but will provide us with an actionable strategy to enhance our operations.
From Jacqui Jones,
Manager Communications and Engagement, Mosman Council
The Process
Using the MIT90 framework and its five primary components, Elysium EPL undertook a comprehensive analysis of the function’s operating model. This involved engagement with key stakeholders and review of key Council documents and processes, policy framework and operational challenges. The project team balanced available metrics, benchmarking and data with best practice approaches across Local Government and adjacent industries to identify opportunities for improvement.
The Solution
The Review identified opportunities for Council to improve its responsiveness to increasing demands for transparency, engagement and evolving technologies, by strengthening its communications and engagement capability, and embedding a structured functional framework. All outcomes were captured in a comprehensive report with an actionable implementation roadmap for Council to take forward.
The
Enduring
Value
Council now has a clear, iterative and realistic implementation plan to realise the key recommendations and efficiencies identified in the report. This includes:
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A comprehensive assessment of current communications and engagement capability
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An evidence-based future-state operating model
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Strategic recommendations aligned to community and organisational priorities
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A staged implementation roadmap spanning short, medium and long-term actions
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A foundation for building a more integrated, resilient and strategically focused communications function.